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GBTA Conference 2017 | Mumbai

6 October 2017
Taj LandsEnd Hotel, Mumbai


The Conference will deliver a knowledge forum on best practices across the business travel lifecycle through a mix of panel discussions and presentations.

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GBTA APAC Business Travel Forum, Singapore

26th October 2017

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Direct Member


Non Member
Corporate Buyer


Allied Member

INR 7,500

Non Member
Industry Partner

INR 30,000
*If you are a Non Member Corporate buyer, please contact Gaurav Sundaram, Regional Director India at for options regarding complimentary enrolment.

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Agenda - 6th October 2017

GBTA Annual Conference - 6th October 2017
Hotel Taj Lands End Mumbai

9:00 AM Registrations. Expo Area Open.
10:00 AM Commencement of Conference - Introductory remarks by event MC
10:10 AM Welcome Address - GBTA in India

Presenter - Mr. Gaurav Sundaram, President ProKonsul & Regional
Director GBTA India
10:30 AM GBTA Global Leadership Presentation

Mr. Michael W. McCormick, GBTA Executive Director & COO
11:00 AM CXO Roundtable - The Future of Business Travel in India

Corporate Buyer CXO’s & Industry leaders deliberate on the future or business travel in India. What are the key expectations and demands from Corporate CXO’s and how is the industry equipped to meet these aspirations?

Mr. Gaurav Sundaram, President ProKonsul & GBTA Regional Director India

Mr. Adil Malia, Chief Executive , The Firm
Mr. Gopal Agrawal, Chief Internal Business Officer, WNS Global
Mr. Wolfgang Will, Director South Asia, Lufthansa
Mr. Arif Patel, Vice President - VP Sales, Marketing, Distribution & Loyalty, South Asia, AccorHotels
11:45 PM Keynote - Hotels & Business Travel

Presenter - Mr. Chinmai Sharma, Chief Revenue Officer, Taj Hotels, Palaces, Resorts , Safaris
12:15 PM Goods & Services Tax (GST) - Impact on Business Travel

The implementation of GST is one of the most far-reaching tax legislations to be executed in India . This panel will discuss the operational nuances of this implementation.

What changes do business travel managers need to make to accommodate GST, internally & with vendors and business partners?
What are the deliverables required from partners?

Mr. Gaurav Sundaram - President ProKonsul & GBTA Regional Director India

Ms. Pariva Rustagi, Regional Director of Sales - India, Hilton
Mr. Mritunjaya Chandra Mohan - Travel Manager Global Procurement, Adobe System
Ms. Sneha Thacker, Business Head - Western India, HRG dnata
1:00 PM Networking & Lunch Break
2.30 PM Phocuswright Innovation Spotlight

The Indian digital travel transformation has entered its next phase, with mobile now commanding a significant share of travel searches and bookings. Chetan Kapoor, Research Analyst – Asia Pacific, Phocuswright presents Indian travel market sizing and projections, consumer and mobile travel trends. The research presentation will be followed by a roundtable panel with the leading digital retail brands foraying into the corporate travel segment.

Presenter & Moderator
Mr. Chetan Kapoor, Research Analyst - Asia Pacific, Phocuswright
3:00 PM Procurement Masterclass

An effective strategic procurement program is essential to develop an efficient managed travel program. This session will share global perspectives on procurement best practices.

Presenter - Mr. Bhart Sarin - GBTA Board Member
3.30 PM Debate - Self Booking Technology

Indian market share of corporate self booking tools is rising rapidly but still overall in the single digits … What do TMCs and self booking providers need to do to deliver to effectively address corporate buyer expectations? What role do add-on's like mobile apps and reporting / analytics have in the future environment? What are the technologies which will capture the buyer attention & compel adoption?

Ms. Jasminder Brishan, Senior Manager Global Travel, Ocwen Business Solutions

Mr. Gaurav Nagwekar, Head Travel, Reliance Industries
Mr. Gary Grover, Vice President, HDFC Life
Mr. Rajeev Goswami, Founder & CEO, WW Stay
Mr. Amit Arora, Managing Director, Egencia India
4:15 PM Networking / Tea & Coffee
5:00 PM Technology Adoption in Expense Management & Payments

Globally it’s proven that automation is the key to eliminating hidden costs, streamlining processes, resources & driving down costs. Despite this, Indian controllers prefer manual payment mechanisms & checks / balances. Is this sustainable?

What are some of the solutions available in market that can dramatically accelerate adoption of scalable business processes and controls for national and global operations?

Moderator: TBA

Ms. Geetha Arekal
Mr. Neeraj Dotel, Managing Director Concur India
5:45 PM Future of Corporate Ground Transportation

Corporate ground transportation in India is a combination of shared economy & conventional car hire partners. This is bringing in new opportunities & challenges with respect to technology, employee risk & safety and new business approaches. Corporate owned fleets are being phased out & self drive is making an entry. What does the future hold for this segment?

Mr. Gary Grover, VP Administration, HDFC Standard LifeInsurance

Major (Retd.) Pramila Mohite, Head of Operations (Travel &Hospitality, Mahindra & Mahindra
Ms. Minaxi Indra, Head of Customer Strategy, Uber 4 Business APAC
6:30 PM Cocktails
8:30 PM Dinner & Close of Expo
11:00 PM Close of Event


The GBTA Conference 2017 – Mumbai will be held at the Taj Lands End, ideally located in the queen of Mumbai’s Western Suburb. This luxurious five-star hotel is perched atop the Bandstand. From here, you are treated to dramatic views of the city’s stunning skyline and the emblematic Sea Link, as well as the historical Bandra Fort and the calming Arabian Sea.

Hotel Information
Taj Lands End,
Byramji Jeejeebhoy Road,Bandstand, Bandra (West) Mumbai Maharashtra INDIA 400050

GBTA | Taj Lands End

GBTA Taj Mumbai    GBTA Conference 2017 | Mumbai | Venue - Taj Mumbai


Mr. Gopal Agrawal
Chief Internal Business Officer, WNS Global Services
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Mr. Amit Arora
Managing Director, Egencia India
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Ms. Bindu Dominic
Travel Operations Manager, CISCO Systems
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Mr. Neeraj Dotel
Managing Director, Concur India
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Mr. Rajeev Goswami
Co Founder & CEO, WWStay
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Mr. Gary Grover
Vice President -Administration, HDFC Life
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Ms. Minaxi Indra
APAC Head - Customer Strategy & Management, Uber for Business
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Mr. Chetan Kapoor
Research Analyst, Asia Pacific, Phocuswright
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Mr. Adil Malia
Chief Executive, The Firm
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Mr. Michael W. McCormick
Executive Director & COO, GBTA
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Ms. Shabnam Mehta
Assistant Vice President & Head Admin Projects, Aditya Birla Group
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Mr. Mritunjaya Chandra Mohan
GBTA India Advisory Board Member
Travel Manager, Global Procurement, Adobe Systems
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Maj (Retd) Pramila Mohite
Head of Operations (Travel & Hospitality), Mahindra & Mahindra
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Mr. Gaurav Nagwekar
Head of Travel, Reliance Industries
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Mr. Ranjeet Oak
Chief Business Officer, MakeMyTrip
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Mr. Arif Patel
Vice President Sales, Marketing, Distribution & Loyalty
India & South Asia, Accor Hotels
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Mr. Bhart Sarin
Director, GBTA
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Mr. Chinmai Sharma
Chief Revenue Officer, Taj Hotels Palaces Resorts Safaris
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Mr. Sunny Sodhi
COO Corporate Travel & Head Industry Relations, Yatra Online
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Mr. Gaurav Sundaram
President, ProKonsul
& Regional Director, GBTA India
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Mr. Wolfgang Will
Director South Asia, Lufthansa German Airlines
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Thank You to Our Sponsors

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Presenting Sponsors

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Exhibiting Sponsors



Associate Sponsors


Lanyard & Networking Break Sponsor


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